If you want to cancel/return your order you must inform the seller within 14 days (beginning on the day you receive the goods), and you then have 14 days to return the items. Please allow 10 days for returns to be inspected by the seller and to show on your statement.

Go to your order history and select the item. Discuss the issue with the seller and see possible solutions.

If you can’t come to an agreement after contacting the seller, simply raise a claim by opening a dispute within 14 days following the delivery of your order or the end of the package receipt confirmation period (as listed in your order details).

Most sellers will return your money in 14 days, however; if it’s not resolved, you can contact ClikPik from the order detail page to escalate your dispute.