[vc_row full_width=”stretch_row” css=”.vc_custom_1581559583665{background-image: url(https://local.clikpik.com/storage/2020/02/Buyer-Protection-Header.jpg?id=3819) !important;}”][vc_column][martfury_empty_space height=”44″][vc_custom_heading text=”Buyer Protection” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][martfury_empty_space height=”44″][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][martfury_empty_space height=”60″][vc_icon icon_fontawesome=”fas fa-wallet” size=”xl” align=”center”][martfury_empty_space][/vc_column][vc_column width=”3/4″][vc_custom_heading text=”Money Back Guarantee”][vc_column_text]

If you want to cancel/return your order you must inform the seller within 14 days (beginning on the day you receive the goods), and you then have 14 days to return the items. Please allow 10 days for returns to be inspected by the seller and to show on your statement.

[/vc_column_text][martfury_empty_space height=”40″][/vc_column][/vc_row][vc_row][vc_column][martfury_empty_space height=”40″][vc_separator style=”dotted” border_width=”2″][martfury_empty_space height=”40″][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][martfury_empty_space][vc_custom_heading text=”1. Contact Seller” font_container=”tag:h3|text_align:left”][vc_column_text]Go to your order history and select the item. Discuss the issue with the seller and see possible solutions.[/vc_column_text][martfury_empty_space height=”75″][/vc_column][vc_column width=”1/3″][martfury_empty_space][vc_custom_heading text=”2. Apply for Refund” font_container=”tag:h3|text_align:left”][vc_column_text]If you can’t come to an agreement after contacting the seller, simply raise a claim by opening a dispute within 14 days following the delivery of your order or the end of the package receipt confirmation period (as listed in your order details).[/vc_column_text][martfury_empty_space height=”75″][/vc_column][vc_column width=”1/3″][martfury_empty_space][vc_custom_heading text=”3. Get Money Back in 14 Days” font_container=”tag:h3|text_align:left”][vc_column_text]Most sellers will return your money in 14 days, however; if it’s not resolved, you can contact ClikPik from the order detail page to escalate your dispute.[/vc_column_text][martfury_empty_space height=”75″][/vc_column][/vc_row]

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